So lets review - I requested a cancellation and refund of first charge before my card was charged a second time - the frauds at spotify decide to charge my card a second time so they could turn around and credit the second charge immediately when the first charge was the one in question. The user has been disabled after sending us a torrent of abuse, so they will not be charged again, nor will they be able to use Spotify. Hello, We've refunded the user's payment and terminated their subscription, so they haven't been charged since. In order for the to appropriately process your response, you MUST answer the question above. REFUND MY MONEY!!!!! I CANCELED WITH THIS CRAP COMPANY AND THEY CONTINUE TO CHARGE ME. They are committting fraud and are a comoany filled with thieves. I emailed their company to cancel and was actively communicating with company to cancel and they charged me twice. After weeks of not conplying, spotify charged me again. I engaged with business via email weeks ago about refunding the charge on my account. I have reviewed the response made by the business in reference to complaint ID#, and have determined that my complaint has NOT been resolved because: We have refunded the last payment made on their account. They're seemingly unwilling to do so, though. Hello, Prior to the dispute, we've already actively attempted to settle the complaint with the user. CREDIT MY 10 DOLLAR FEE IMMEDIATELY!!!Desired Settlement: REFUND I had to manually get into account and do it AFTER they charged my account AGAIN. Review: Canceled service and company did not cancel.
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